Terms and Conditions
Effective Date: 13.08.2025
Our Contact Details
If you need to contact us regarding these Terms, you may do so using the following methods:
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- Post: TIK TOP MEDIA SCREENS LTD, 20-22 Beacon Buildings, Leighswood Road, Aldridge, WS9 8AA
Overview
These Terms are divided into the following parts:
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- Part 1 – General terms applying to all products (goods, services, or digital content) purchased from us.
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- Part 2 – Additional terms specific to goods you purchase from us.
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- Part 3 – Additional terms specific to services you purchase from us (e.g., membership accounts).
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- Part 4 – Health and safety statements relating to the use of our products.
Part 1 – General Terms
1.1 What these terms cover
These are the terms and conditions on which we supply products to you—whether goods, services, or digital content—through our website. Please read them carefully before submitting your order.
1.2 Who we are
We are TIK TOP MEDIA SCREENS LTD, a company registered in England.
1.3 Definition – “Products”
When we use the term “products,” we mean both the physical goods you purchase (such as TikTop Media Screens) and the services we provide (such as content or membership accounts).
1.4 Contract formation
A contract between you and us is formed only when we send you an email confirming our acceptance of your order. If we cannot accept your order, we will inform you and will not charge you.
1.5 Changes to products
We may make minor changes to products to comply with legal requirements or to implement technical improvements. For significant changes, we will notify you, and you may cancel for a refund if you do not wish to proceed.
1.6 Your right to end the contract
You have the right to end the contract if a product is faulty or misdescribed. You also have the right to change your mind as described in Parts 2 and 3.
1.7 Price and payment
The price (including VAT) will be as shown on our website. If the VAT rate changes, we will adjust prices accordingly. We may cancel a contract if there is an obvious pricing error. Payment options are detailed in Parts 2 and 3.
1.8 Our liability
We are liable for foreseeable loss or damage caused by our breach of contract. We are not liable for losses that are unforeseeable, caused by your failure to follow instructions, or related to commercial/business use.
1.9 Personal information
We handle your personal information in accordance with our Privacy Policy. Payment and financing are processed by third-party providers under their own terms and privacy policies.
Part 2 – Terms Specific to Goods
2.1 Product images
Images on our website are for illustrative purposes only. Actual products may vary slightly.
2.2 Delivery
Delivery costs are displayed on our website. We use a Delivery Partner and aim to deliver within 30 days of your order. If a delivery attempt fails and you do not rearrange, we may charge for storage or redelivery.
2.3 Installation and access
If installation is included, you must grant our Delivery Partner access to your property. Failure to do so without good reason may result in additional charges or contract termination.
2.4 Damage reporting period
You must notify us of any damages within 2 days of delivery. We will assess and advise on the return process.
2.5 Return costs
We cover return costs if goods are faulty or if we made an error.
2.6 Refunds
Refunds are issued within 14 days of receiving returned goods or proof of return. We may deduct an amount for any reduction in value caused by improper handling.
2.7 Payment options
We accept Visa, MasterCard, American Express, PayPal, and financing via Klarna Bank AB (publ), subject to their separate terms.
Part 3 – Terms Specific to Services
3.1 Membership accounts
To use certain TikTop Media Screens services, you may need to register for a membership account through the device. These services are provided by TIK TOP MEDIA SCREENS LTD under these Terms.
Part 4 – Health & Safety Disclaimer
4.1 General health statement
Our products are intended for general fitness and display purposes. You are responsible for ensuring you are fit to use them. If you have health concerns, consult a doctor before use.
4.2 Disclaimer of liability
We are not a medical organisation and do not provide medical advice. Information provided through our services is for general purposes only. We accept no responsibility for injury, illness, or death arising from use of our products. Always follow instructions and use in a safe environment.